Get Help - 13L Game Support
If you're facing any issues with the 13L Game, you're in the right place! Here’s how to get help quickly.
Daily Scan
How to Get Help with 13L Game
For anything to do with your 13L Game account, use the support option inside the app - that is the operator’s channel and the only one that can see your account. To report a mistake on this page, write to [email protected] and submit your query. Our team is ready to assist you.
Email Support Channels
We are an independent information site. We do not operate 13L Game, we cannot see, unlock or credit an account, and we have no support ticket system of our own. Raising the issue through the operator’s own channel is what gets it recorded against your account.
Response Times
Response times are set by the operator and we cannot promise one on their behalf. For context on what the app covers, see 13L Game without delays.
Diagnosing issues
Many players reach out regarding:
- Login issues
- Payment problems
- Game crashes
Describe the issue in detail when you raise it with the operator - the more specific it is, the faster it tends to be resolved.
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